Archive for the 'usability' Category

Savaging the Samsung E900 (usability is a brand issue, part 3)

Tuesday, March 6th, 2007

“It is lumbered with a bewildering array of unnecessary ‘features’ aimed at idiots”. Charlie Brooker lays into the Samsung E900 in The Guardian. It’s funny, harsh, but probably true.

Google is “lacking in usability”

Tuesday, March 6th, 2007

“Poor usability is the main reason behind the limited adoption of Google’s services such as Gmail and Google Talk, according to Jeff Bonforte, senior director of real-time communications at Yahoo.” Computing.co.uk discusses how removing features encourages user adoption.

Windows Vista (and Office) out… finally

Tuesday, January 30th, 2007

Windows Vista

After five years of ups and downs, Microsoft has finally released Windows Vista, its’ new operating system. Released simultaneously, Office has been revamped with a radical new interface. We haven’t had a chance to significantly use either yet, but we’ll be interested in improvements (or degradations) in usability, elegance and style. Reviews have been mixed so far, to say the least, but our initial experiences have been positive - especially in terms of the ‘richer’ feel of the interface, including system-wide text anti-aliasing (at last). Many of the criticisms have been aimed at the perceived sense that Microsoft is playing catch-up to Apple’s Mac OS X, while this is true, it is also a good thing. In many areas, such as security, visual experience, ease-of-use and stability, OS X has been far better than Windows for a while. The launch of Vista means that finally there is some competition for Apple. Competition, that is, in terms of user experience. In terms of sales and impact to the way the vast majority of people will interact with their computers, Vista has already won.

The inevitable iPhone post

Wednesday, January 10th, 2007

iphone

Everyone else is talking about it, so we will too. Here are our 12 initial small observations…

  1. It appears that it has a beautiful, flexible and refined UI.
  2. It makes all other phones look clunky, awkward and unrefined.
  3. It makes the iPod’s interface look clunky, awkward and unrefined.
  4. That said, in reality, making a call, starting a text message and entering my calendar on my Sony Ericsson k800 is efficient and fast. It will be interesting to see how fast the iPhone will be to do the same.
  5. The iPhone doesn’t offer any actual features that other phones don’t already offer. Will the interface and ease-of-use sway people to switch to the iPhone. It worked with the iPod, but lots of people bought Motorola’s RAZR despite its’ interface.
  6. Your fingers are going to be moving and tapping a lot, rather than sticking mainly to a small area like most phone’s joystick. Will this become annoying?
  7. The virtual QWERTY keyboard used for typing looks possibly awkward without real buttons.
  8. In the future I’d like a tiny Apple phone that does the basics well, and an iPhone without the phone element (i.e. a very slick iPod).
  9. Developers should be given a clear path for making applications for it. Apple is currently saying that this won’t happen, but a range of games, VOIP and Office-type applications immediately spring to mind as great features they may not deign to make, but would be a natural fit for the iPhone.
  10. While much of the functionality and interaction has been patented - it will be interesting to see how Nokia, RIM, Sony Ericsson, etc. will react to this. Can they in time before the iPhone launch? This is much bigger, richer and arguably better competition than the iPod’s original competitors.
  11. The iPhone’s web browser illustrates how well mobile interfaces are beginning to deal with pages that are larger than their screen. Designing a website for all shapes and sizes is not necessarily something we will always need to do.
  12. We want one.

WYSIWYG vs. What You See Is What You Mean

Wednesday, December 20th, 2006

Browser-based WYSIWYG (What You See Is What You Get) text editors used in Content Management Systems (including ‘TinyMCE’ in Wordpress) rarely work as well as everyone would hope giving a false sensation of Word-style control. Take a look at this article discussing the issue and that proposes WYSIWYM (What You See Is What You Mean).

Can we choose ‘less choice’?

Tuesday, November 21st, 2006

On the upcoming Windows Vista users are presented with up to 15 ways of ’switching off’ their computer.

Making Life Easy

Tuesday, November 14th, 2006

A World Usability Day blog put together by some friends of ours at Flow Interactive. Oh, and I’d forgotten, but today (14th November) is actually World Usability Day